Remote Role - Remote Certified Cornerstone Administrator - Federal Client

Hope you are doing well. We have an open position for a Certified Cornerstone LMS Administrator at Remote Role . Pl. go through the below description and let me know your interest. If you are interested, kindly share a copy of your resume along with the rate / salary and best time to reach you .

Client : Federal Client

Location : Washington, District of Columbia (Remote Role - Some onsite Visits may be required)

The consultant will be specifically responsible for :

• Manage day-to-day operations of the LMS, ensuring functionality, reliability, and accessibility for users.
• Configure system settings, permissions, roles, and hierarchies to meet organizational needs.
• Perform regular updates, patches, and upgrades to the LMS platform.
• Primary point of contact for LMS daily operations and end-user support.
• Maintains and monitors system performance.
• Partner with the team, instructors, and vendors to ensure optimal use of the LMS.
• Identify process and quality improvements, providing feedback on usage, defects, and enhancements.
• Monitor monthly releases for upcoming system changes and deployments.
• Create, update, and deactivate user accounts as necessary.
• Monitor and troubleshoot user access issues, ensuring timely resolution.
• Provide guidance and technical support to end-users, instructors, and course designers.
• Generate and analyze user activity reports to identify engagement trends or system issues.
• Create and manage user structures including the creation of user groups and learning cohorts.
• Manages course enrollment including progress tracking.
• Publishes and archives online or blended learning solutions, assigns training curricula, and adds and deletes resources.
• Manages the course asset library.
• Populates course information and assigns learners.
• Develops and updates standardized tools and reporting for ongoing access to learning information; generates standard and custom reports.
• Analyzes reporting data and recommends strategic direction to Chief Learning Officer, technical managers, or others, as appropriate.
• Creates and manages the overall course structure and sets up course programs based on specifications from the instructional designer.
• Manages tracking of course revisions and history.
• Builds online assessments and evaluations in LMS for courses.
• Manages relationship with third party vendors and facilitates the successful linkage of courses to FTC's LMS.
• Assign and manage learning paths, certifications, and compliance training.
• Provides troubleshooting assistance for users regarding logging in to the LMS and accessing courses.
• Troubleshoots and resolves issues relating to system functionality and software systems.
• Serves as point of escalation for support issues, which may include interaction with LMS vendor and other vendor support services.
• Works with the instructional technologist and instructional designers to troubleshoot and resolve technical issues related to accessing the LMS and course content.
• Develop and generate custom reports on user progress, course completion, and compliance.
• Provide data insights to support organizational learning strategies.
• Develop and maintain standard operating procedures (SOPs) and user guides for the LMS.
• Conduct training sessions for users, administrators, and course creators on LMS functionality.
• Document system changes, configurations, and integrations for reference.

In addition to the major duties and responsibilities, specific deliverables are :

The qualified person will have experience with Cornerstone platform and processes to perform all necessary contract tasks without further training or development.