What are the responsibilities and job description for the Role of Customer Advocate position at VIOCF?
Our company's success starts with our people. At VIOCF, we embody a culture that prioritizes safety, protecting our team members and guests. By choosing us for your oil change needs, you experience a unique drive-thru service that lets you stay in your vehicle.
We offer various opportunities for growth and development, from part-time jobs with flexible hours to full-time careers with excellent advancement potential. Our award-winning training program and fair values help you reach every milestone in your career.
As a Customer Service Advisor, you play a crucial role in building customer relationships and loyalty. By leveraging your knowledge of our products and services, you create lasting impressions and establish trust with our guests.
- Present oil change options and additional services based on manufacturer guidelines
- Offer hands-on assistance under the hood when necessary
- Maintain expertise in our products, services, and company operations
Enjoy benefits such as competitive pay, flexible scheduling, on-the-job training, paid time off and holidays, and medical, dental, vision, and 401(k) savings plans. All qualified applicants receive consideration without regard to protected status and equal opportunity throughout the recruitment process.