What are the responsibilities and job description for the Service Center Supervisor position at VIOCF?
At Valvoline Instant Oil ChangeSM, we're dedicated to providing a world-class customer experience. As an Assistant Service Center Manager, you'll play a critical role in ensuring that our customers receive the highest level of service and satisfaction.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members alike. You'll also have a passion for delivering exceptional customer service and a proven track record of success in a similar role.
**Responsibilities:**
- Delivering a positive first impression to each guest with a warm and friendly greeting
- Becoming familiar with Environmental, Health & Safety (EH&S) compliance and other policies and procedures
- Mentoring, leading and training the team to optimize their development
- Helping maintain a clean, well-organized service center and facilitating a safe and secure working environment
**Requirements:**
- Friendly and willing to work as part of a customer-focused team
- Effective interpersonal and oral communication skills
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
- Knowledge of cash handling, facility and safety control policies and practices
- Ability to occasionally lift up to 50 pounds
- Be able to stand for extended periods of time and climb stairs
- High school diploma or equivalent
- Six months of supervisory experience or related experience/training preferred
