What are the responsibilities and job description for the Bilingual Spanish Admin Assistant / Receptionist, Afternoon Shift position at Violence Intervention Program?
POSITION SUMMARY
This position supports managers and employees through a variety of tasks related to organization and communication. Responsible for confidential and time-sensitive material. Familiar with a variety of the field's concepts, practices, and procedures. Ability to effectively communicate via phone and email, ensuring that all Receptionist/Clerk duties are completed accurately and delivered with high quality and promptly. May direct and lead the work of others. Rely on experience and judgment to plan and accomplish goals; a wide degree of creativity and latitude is expected. This is a full-time position, up to 36 hours per week. The schedule for this position is Monday thru Thursday from 11:30 a.m. – 8:00 p.m.; Friday must be available to serve closing hours from 1:00 p.m. to 6:00 p.m.
ESSENTIAL DUTIES & RESPONSIBILITIES
Reporting to the Office and Facilities Manager, the Receptionist is responsible for the following:
- Provides reception services, greets visitors, ascertains nature of business, signs-in visitors and directs visitors to appropriate person, issues visitor’s identification when required.
- Operates telephone console to receive incoming calls; provides information to caller or routes caller to appropriate staff; places outgoing phone calls as needed.
- Records accurate phone messages including name, time of call, nature of business and person called upon.
- Checks Agency/program voice mail throughout the day and answers or directs messages to appropriate personnel.
- Ensures adequate coverage of the receptionist desk throughout the business day.
BASIC QUALIFICATIONS
- High school graduate with one-year related office experience; or six months related experience, plus education and front office skills.
- Demonstrated experience as a receptionist, experience in a medical office or mental health facility is highly preferred
- Bi-lingual in Spanish/English is required
- Knowledge of business English, spelling, punctuation, and general office practices and procedures
- Demonstrated customer service skills with ability to provide prompt, friendly courteous service to callers, visitors, clients and staff
- Basic computer skills in Microsoft Office programs (Word, Excel, etc.)
Interested candidates must submit a completed application through VIP’s candidate portal!
Salary : $18 - $22
