Automotive Service Representative

VIP Automotive Group of Long Island which provides a rare blend of outstanding leadership and a culture that is distinctively customer service-oriented. We offer you a professional working environment with continuous training and performance excellence as a team member of one of the most successful auto groups on long island.

FULL TIME OPPORTUNITY! 5 day work week

Full time - one day off during week and one weekend day required

• Opportunity for advancement
• Previous automotive BDC knowledge and experience is a plus!
  
  

Benefits Include

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including:

• Medical and Dental Insurance
• 401(k)
• Employee discounts on vehicle purchases, parts and service
• Paid-time-off
• We also offer a group of supplemental benefit plans including, short-term disability, long-term disability, supplemental life insurance
• Comprehensive employee recognition programs.
• Opportunities for career advancement.
  
  

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Summary

Responds to consumer Internet inquiries and ensures that the dealership actualizes its maximum profit potential on Internet sales to dealership standards.

ESSENTIAL DUTIES - Essential Duties include the following. Other duties may be assigned.

• Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, or by e-mail
• Has thorough knowledge of all dealership products and services.
• Directs customers to product information resources, including those available on the internet.
• Assists customers in selecting a vehicle.
• Understands the psychology of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction.
• Checks e-mail frequently and respond to inquiries immediately. Delivers messages intended for other departments promptly. Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention.
• Handles all Internet sales inquiries professionally
• Coordinates Internet promotions and advertising.
• Acts as liaison with any services the dealership uses to promote its site or advertise.
• Maintains an ongoing customer database to capture repeat business.
• Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
• Attends product and sales training as requested by management.
• Attends meetings.
• Be on time, every day, well-groomed and well dressed, awake and alert with a good attitude; ready to conduct business
• Maintains professional appearance.
  
  

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Job Type: Full-time

Salary: $17.00 - 18.00 plus commission!

Benefits

401(k)

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Parental leave

Retirement plan

Schedule

8 hour shift

Monday to Friday

Weekend availability

Supplemental Pay Types

Commission pay

Work Location: In person

Compensation details: 17-18 Hourly Wage