What are the responsibilities and job description for the Assistant Manager position at VIP Hospitality, LLC?
About VIP Hospitality LLC
Incorporated in 2004, our company seeks to efficiently elevate the experience of valued patrons and guests served by our contractees exclusively within the hospitality, travel, and tourism industries.
About The Role
Starting at $80,000 annually base wage, includes access to medical, dental, and vision insurances, parking and commuter benefits, qualified automatic 401(k), and paid time off: vacation/personal, sick time, and compensatory days for any company holidays worked.
The Pay Range For This Role Is
80,000 - 100,000 USD per year(John F. Kennedy International Airport)
Incorporated in 2004, our company seeks to efficiently elevate the experience of valued patrons and guests served by our contractees exclusively within the hospitality, travel, and tourism industries.
About The Role
- The Assistant Manager will assist the Contract Manager through the oversight of service delivery in daily operations, managing and training hourly team members, schedule and ensure adequate staffing levels, monitor supplies and inventory, and ensure compliance with airport, health, and safety regulations with routine audits and training. In the absence of the Contract Manager or Supervisors, the Assistant Manager must be able to reasonably perform the essential tasks of those positions.
- Oversees the daily operation and that team member tasks are completed effectively.
- Manages staff, ensuring they follow company policies and procedures, and all airport, health, and safety compliance.
- Schedules shifts and ensures adequate staffing levels.
- Handles stakeholder and airport guest complaints and resolves these issues promptly.
- Audits and ensures service levels meet or exceed Contract standards.
- Monitors inventory for uniform and related items, conducting routine checks and maintaining accurate records.
- Delivers training for team members and participates in updating training materials to align with best practices and changing
- Ensures all work being performed is in accordance to the Contract.
- Possesses skills, knowledge, abilities, and competencies to reasonably perform the job duties of the Contract Operations Manager and Supervisors (shift),
- In the absence of the Contract Operations Manager, represents VIP Hospitality to Contract Administrator (all notices and instructions given as well as statements made by will be as if provided to or assured by VIP Hospitality).
- Three (3) or more years of management experience.
- Management of a team including first-line supervisors and members.
- Travel, hospitality, or aviation-related management experience with strong preference to experience in challenges related to airport or commercial airline operations. (Preferred)
- Bilingual/multilingual in Spanish. (Preferred)
Starting at $80,000 annually base wage, includes access to medical, dental, and vision insurances, parking and commuter benefits, qualified automatic 401(k), and paid time off: vacation/personal, sick time, and compensatory days for any company holidays worked.
The Pay Range For This Role Is
80,000 - 100,000 USD per year(John F. Kennedy International Airport)
Salary : $80,000
