What are the responsibilities and job description for the Baggage Handler (Full-time) position at VIP Hospitality?
About VIP Hospitality LLC
Incorporated in 2004, our company seeks to efficiently elevate the experience of valued patrons and guests served by our contractees exclusively within the hospitality, travel, and tourism industries.
About the role
Baggage services agents are responsible for the orderly arrangement and handling of baggage arriving from international flights into Customs on baggage carousels and for the collection, distribution, and storage of unattended baggage at the international carousel at the main terminal.
Agents will manage passenger flow and management of baggage on to the appropriate belt for Seattle exits or connections. Agents are responsible for the condition, upkeep, and maintenance calls for equipment provided or utilized for the purpose of baggage arrivals and distribution. Agents will also accept and deliver over and odd-sized luggage items for screening by the Transportation Security Agency (TSA).
Shifts of priority to fill are toward the middle of the day and evening between the hours of 10am to close of international arrivals, typically around 10pm but may continue up to midnight depending on circumstances in international arrivals.
What you'll do
- Tip (arrange) arriving luggage in an orderly manner on the carousel to improve passenger access to luggage and increase the space available on the carousel for incoming bags.
- Follow approved guidelines for baggage hygiene and handling based on airline requests approved by the Port of Seattle.
- Aid airline employees, when reasonable accommodation is permitted, to improve passenger experience and the safe and lawful transferal of baggage.
- Agents will aid in the process of moving over-sized and odd-sized baggage through the screening process under the guidance and policies set forth by CBP, TSA, and the Port of Seattle in a timely manner.
- Remove medium and large bags from baggage carts and place them on appropriate belts for the passenger, reading tags prior to ensure preparation or proper drop location.
- Communicating whether in person or via electronic devices in a clear manner, concisely, and in a positive and culturally relevant manner with guests and stakeholders at the airport.
- Appropriate selection of and use of personal protection equipment (PPE) based on task, area, and risks as outlined by company or contractor policy and / or guidelines.
- Exercising sound judgment to prevent damage to the property of others or interference with airport operations.
- Ensure customer safety and coordination with clear understanding of roles in health and medical emergency, security breach, and evacuation situations.
Qualifications
The pay range for this role is :
20.17 - 22.17 USD per hour (Seattle Tacoma International Airport)
Salary : $20 - $22