Administrative Assistant

Company Overview

VIP Wireless is dedicated to becoming the #1 Master Agent in the wireless telecommunications industry. With a focus on innovation and growth, we seek team members who thrive in a fast-paced yet casual environment, are passionate about mobile technology, and are eager to contribute to our dynamic team.

Summary

The Operations Administrative Support role is essential for providing coverage within the Operations team. This position involves cross-training with other team members and collaborating to enhance process efficiency.

Essential Duties and Responsibilities of Ops Admin

· Assist with phone que and direct calls to appropriate team member or department.

· Manage allocation request

· Create UPS Labels as needed

· Collaborate with other departments including warehouse management

· Supply orders

· Communications: Manage and communicate between multiple email accounts as well as track and utilize Google Sheets and JotForm

· NetSuite Account Management

· Set up new accounts

· Modify account type or address

· Look up orders to assist customers

· Offboarding accounts as needed

· Customer Support

· Locked accounts

· Password resets

· Shipping inquires

· Order support: changes and modifications

Qualifications (Knowledge, skills and abilities):

· Prior administrative experience

· Ability to prioritize based on company needs

· Clear and concise communications skills

· Working knowledge of Microsoft Office programs such as but not limited to, Outlook, Excel, Word and Teams

· Working knowledge of Google Sheets

Working Conditions:

· This position is an in-office position with working hours of Monday-Friday from 9a-5p.

· Office lunch is provided every day at no cost.

· Casual dress code

If you're ready to embrace a rewarding career in the exciting world of wireless technology with VIP Wireless, we invite you to apply today and become part of our innovative team!

Job Type: Full-time

Pay: $39,000.00 - $41,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Ability to Commute:

• Bensalem, PA 19020 (Required)

Ability to Relocate:

• Bensalem, PA 19020: Relocate before starting work (Required)

Work Location: In person

Salary : $39,000 - $41,000