What are the responsibilities and job description for the Salesforce Gen AI Architect position at Vipany Global Inc?
Title: Salesforce Gen AI Architect
Location: Chicago, IL – onsite.
Type: 12 Contract
❑ Expertise in Salesforce technologies such as Salesforce Einstein, Apex, Lightning, and other Salesforce Cloud solutions.
❑ Deep understanding of machine learning, AI algorithms, and data science principles.
❑ Strong experience in cloud platforms (AWS, Azure, Google Cloud) and integration with Salesforce.
❑ Familiarity with AI development tools (TensorFlow, PyTorch, etc.) and data processing frameworks.
❑ Experience with data governance, security, and compliance in AI.
❑ Strong communication skills and the ability to translate complex technical concepts to business audiences.
❑ Lead a team of Salesforce professionals, including administrators, developers, business analysts, and consultants.
❑ Lead the design of Salesforce solutions that are scalable, maintainable, and aligned with business requirements. This includes data model design, security model design, and integration patterns.
❑ Create high-level technical architecture blueprints that integrate with existing systems and ensure the system meets functional and non-functional requirements.
❑ Act as the go-to person for technical decision-making, advising on the best tools, frameworks, and approaches to solve business problems.
❑ Design and architect AI solutions using Salesforce's native tools (like Einstein AI, Salesforce Data Cloud) or third-party AI technologies.
❑ Collaborate with business stakeholders to identify opportunities for AI integration, automation, and optimization.
❑ Create scalable and efficient AI models that improve customer engagement, decision-making, and business processes.
❑ Advise on best practices for incorporating AI capabilities into Salesforce CRM, Sales Cloud, Service Cloud, Marketing Cloud, Health Cloud, and other Salesforce products.
❑ Lead the integration of AI-driven solutions with Salesforce's CRM systems, including customizing Salesforce Einstein and other tools to support specific business needs.
❑ Ensure smooth data flow between Salesforce and AI platforms, managing both structured and unstructured data.
❑ Oversee the development of machine learning models for predictive analytics, natural language processing (NLP), recommendation systems, and automation tools.
❑ Supervise the training and testing of models to ensure accuracy, fairness, and compliance with ethical standards.
❑ Continuously monitor AI models' performance and make necessary adjustments or improvements.
❑ Stay up to date with Salesforce updates, new features, and emerging technologies. Advocate for the adoption of innovative Salesforce solutions that could benefit the organization.
❑ Address and resolve technical issues, system failures, or user challenges promptly.
