Medical Office Manager

Overview

We are seeking a dedicated and experienced Medical Surgical Office Manager to oversee the daily operations of our Surgical Private Practice Office. The ideal candidate will possess a strong understanding of medical terminology, patient relationships, insurance pre authorization and copayments, collections, and have experience in managing medical records, budgeting, and hiring and supervising staff.

This role is crucial in ensuring that our office runs smoothly and efficiently while providing exceptional support to our healthcare team.

Responsibilities

• Manage the overall operations of the medical surgical office, ensuring compliance with standards and regulations.
• Ensuring surgical and nonsurgical procedures are being scheduled and in a timely manner, booking procedure sheets are completed and sent, coding is done properly
• Equipment for surgical procedures in office and also at outpatient hospitals and surgery center is ready for surgeon's cases.
• Obtain insurance information, pre authorization and Insurance verification for our insurance patients for co-pays, deductibles, out of pocket, in network versus out of network for visits and surgeries.
• Supervise and provide administrative support to staff, fostering a positive work environment.
• Utilize Cerner, EPIC and office EMR:ModMed software for managing patient information and improving workflow efficiency.
• Maintain and coordinating communications with office staff of other offices when coordinating procedures with other surgeons and medical clearances.
• Ensure timely follow up with new consults, insurance patients, and cosmetic patients.
• Oversee the maintenance and accuracy of medical records, ensuring confidentiality and compliance with HIPAA regulations.
• Develop and manage budgets for the office, analyzing financial data to improve operational efficiency.
• Implement and maintain effective systems for patient scheduling, billing, and insurance verification.
• Coordinate with healthcare providers to streamline processes within the surgical clinic setting.
• Train new staff on office procedures, systems, and best practices to ensure high-quality patient care.

Summarized Key Responsibilities:

• Supervise and lead administrative and front-office staff, including hiring, training, scheduling, and performance evaluations.
• Coordinate surgical procedures with surgeons, hospitals, surgical centers, and patients.
• Ensure accurate insurance verification, pre-authorizations, and billing codes are in place for scheduled surgeries and patient consults and visits.
• Oversee patient scheduling, including pre-operative and post-operative appointments.
• Manage medical records and ensure compliance with HIPAA regulations.
• Maintain accurate financial records, monitor accounts receivable, and work with billing specialists to ensure timely payments.
• Implement and enforce office policies and procedures in alignment with healthcare regulations (HIPAA, OSHA, etc.).
• Manage vendor relationships and oversee inventory of medical and office supplies.
• Work closely with physician to streamline practice operations and improve workflow efficiency.
• Resolve patient concerns and ensure high-quality service and satisfaction.

Qualifications:

• Associate’s or Bachelor’s degree in Healthcare Administration, Business, or related field (preferred).
• 3 years of experience in a medical office management role, preferably in a surgical setting.
• Knowledge of surgical scheduling, medical terminology, insurance, and billing practices.
• Proficiency in Electronic Health Records (EHR) systems (Cerner, EPIC and ModMed) and Microsoft Office Suite.
• Strong leadership, communication, and organizational skills.
• Excellent proficiency in English is required, and proficiency in Spanish is a plus.
• Ability to work in a fast-paced environment and handle confidential information with discretion.

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Employee discount
• Professional development assistance
• Referral program

Schedule:

• Day shift
• Monday to Friday
• No nights

Work Location: In person

Salary : $25 - $30