What are the responsibilities and job description for the Operations Manager position at Viral Editz?
About Viral Editz
Viral Editz is a fast-moving content agency specializing in high-performance short-form content for thought leaders, entrepreneurs, and public figures. We turn expertise into influence—making experts culturally relevant through virality. Our team is a collective of independent, creative, and highly skilled freelancers who thrive in a fast-paced, results-driven environment.
The Role: Operations Manager
We're looking for a proactive, organized, and systems-savvy Project Manager to join our in-studio team. This role is the glue that holds everything together—connecting with pod leaders, managing operations, and ensuring our agency runs like a well-oiled machine. If you're passionate about process, love working with creatives, and get a thrill from optimizing workflows, this is for you.
What You’ll Do (Day-to-Day):
- Come into the studio and serve as the go-to operations partner for our pod leaders
- Own our internal systems and processes—making sure nothing falls through the cracks
- Manage everything from task assignments to invoicing, studio upkeep, and client hospitality
- Coordinate the moving parts of creative production, ensuring timelines and deliverables are hit
- Be the force behind smooth, stress-free operations so our team can do what they do best—create
Key Responsibilities:
1. Workflow & Process Optimization
- Refine internal systems (Asana, Google Drive, Slack)
- Ensure deliverables and deadlines are consistently met
- Oversee billing, invoicing, and vendor payments
2. Resource & Team Management
- Match the right talent to the right projects
- Collaborate across creative, strategy, client service, and production teams
- Support hiring, onboarding, and vendor management
3. Office & Studio Management
- Maintain studio space, refreshments, and cleanliness
- Greet and host clients when on-site
4. Tech & Systems Oversight
- Manage all communication and workflow tools
- Implement automation and AI solutions where possible
- Ensure IT systems and file storage are secure and efficient
5. Culture & Team Support
- Foster a positive, productive work culture
- Lead training sessions and team development opportunities
- Act as a team advocate and solution-seeker
6. Reporting & Performance Tracking
- Track KPIs related to ops, profitability, and team performance
- Provide leadership with data insights to improve systems
✅ Qualifications:
- Professional presence and polished communication
- Strong experience managing multiple teams and high-value clients
- Ability to stay cool under pressure and juggle competing priorities
- Driver’s license and reliable transportation (in-studio role)
- Experience in creative or content agency environments (preferred)
Compensation:
Salary: $60,000 to $75,000
Perks:
- Work in a creative, high-energy studio
- Collaborate with some of the most innovative minds in content
- Room to grow with a fast-scaling agency
Salary : $60,000 - $75,000
