What are the responsibilities and job description for the Receiving Agent position at Virgin Hotels Chicago?
Who we are:
We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest.
Your mission:
Should you choose to accept it…
If you enjoy creating shipping documents, such as invoices and purchase orders, pulling inventory from the shelves, interact with vendors, then you need to come and work for us!
The Receiving Agent maintains and organizes the hotel’s storage facilities, ensures proper distribution, and assists in implementation of key controls associated with the procurement and accounting of goods and services.
You will also be required to work well with other teammates, departments, managers, vendors and guests. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience towards your teammates, customers (external and internal), vendors, etc.!
The Nitty-Gritty:
What exactly you will be doing…
- Approach all encounters with guests and team mates in an attentive, friendly, courteous and service-oriented manner.
- Maintain regular attendance in compliance with Virgin Hotels’ standards, as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
- Always Comply with Virgin Hotels’ standards and regulations to encourage safe and efficient hotel operations.
- Maintain a warm and friendly demeanor at all times.
- Team mates must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow team mates.
- Keep appropriate par stock on all inventories goods. Notify the Director of Finance of any variances or deviation in par stock.
- Ensure that all purchases, requisitions, etc. have proper approvals and all orders are place and received in accordance with Virgin Hotels’ policies and procedures.
- Ensure compliance with federal, state, and local food and beverage storage laws, regulations and codes.
- Oversee and assist in unloading, receiving, sorting, stocking, securing, and distributing goods.
- Participate in the inventory process (monthly, quarterly, and annually).
- Secure competitive bids and maintain appropriate supporting documentation.
- Ensure inventory pricing reflects most current information.
- Review banquet event orders and consult with appropriate management for special requirements.
- Assist with financial reports in accordance with Virgin Hotels’ requirements meeting various due dates and deadlines.
- Track all price changes .
- Keep supervisor aware of any unusual occurrences and significant deviations from standards, policies and procedures.
- Attend meetings/trainings as required by management.
- Report to designated shift in assigned attire on time (if applicable).
- Flexibility to work different shifts, including on the weekends, holidays and nights.
- Perform other duties as may be requested by management.
What qualities are we looking for?
You got skills? If you are able to perform the following, then you have come to the right place…
- Ability to work a shift other than a day shift, such as pm or swing shift.
- Ability to work on weekends and holidays .
- Stand for periods of 8-10 hours .
- Very heavy work, exerting in excess of 100 pounds of force occasionally and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
- Ability to convey information and ideas clearly.
- Ability to evaluate and select among alternative courses of action quickly and accurately.
- Ability to multi task and meet deadlines.
- Effectiveness in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
- Ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
- Effectiveness at listening to, understanding, and clarifying the concerns and issues raised by guests and team mates.
- Understanding of financial information and data, and basic arithmetic functions.
Background must-have:
- Current, legal and unrestricted ability to work in the USA.
- High school or equivalent education required.
- Preferred: 1-2 years’ experience in a full-service hospitality establishment
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