What are the responsibilities and job description for the Client Service Representative position at Virginia Beach S P C A Inc.?
Our talented team of clinic professionals includes Veterinarians, Vet Techs, Vet Assistants, and Client Service Representatives, each providing critical skills to ensure that we can meet the growing public demand of our services. We offer routine medical, surgical, and dental care for companion animals, utilizing modern equipment, including digital radiography (both dental and full body), ultrasound, in-house laboratory equipment, cryotherapy, and EKG equipment. Public services are offered onsite in our clinic, and limited services are offered via our mobile Neuter Scooter. In addition to serving public pet patients, the VBSPCA Low-Cost Veterinary Clinic provides medical care for the VBSPCA shelter animal population of small animals, cats, and dogs.
As a Client Service Representative you will serve as the primary liaison between the clinic staff and the public. You will be responsible for scheduling appointments, checking clients in and out of their appointments, maintaining accurate client records, and creating an overall welcoming and positive experience for clients and patients. Administrative tasks include completing appointment reminder calls, organizing and restocking front desk materials, and preparing end of day closeout reports and deposits. Additional responsibilities include maintaining a clean and professional lobby appearance, promoting and maintaining the humane care and treatment of animals at all times, and fully participating in clinic efforts to offer all clients superior customer service.
The VBSPCA clinic is an extremely active facility and we strive to offer quality customer care. If you enjoy being around animals, if you have great customer service skills, if you are organized, and if you enjoy an active environment, we encourage you to apply. The VBSPCA is a great place to work and we are centered around a mission of eliminating animal suffering and increasing human compassion.
Full-Time positions are 32-40 hours a week
Pay Rate: $15.25 an hour
The VBSPCA Low-Cost Veterinary Clinic operates Monday through Friday from 8am to 5pm and on Saturday from 8am to 3pm.
Salary : $15
