What are the responsibilities and job description for the Pathology Technician Sr - Client Services - Nights position at Virginia Commonwealth University Health Systems?
The Pathology Tech Sr. serves as role model and subject matter expert for all laboratory processes and procedures, including the following :
Serve as role model and subject matter expert for the pre-analytic area of the laboratory processes and procedures. Monitor the workflow of pre-analytical specimen manipulation / preparation. Instruct and train employees in all required pre-analytical elements. Assist in staff development and provides coverage to enhance workflow. Act as the pre-analytical resource for the laboratory.
Where applicable : perform CLIA Waived Lab Testing, assist providers / nurses in the patients' room with bone marrow collections, process / make smears, perform iron stains (QC), train new hires / students / path residents, ship dangerous goods, order and prepare samples for send-out testing to reference lab, coordinate and prepare samples to be sent to the anatomic pathology laboratory, assist with morgue duties and descendant affairs; assist with oversite of the digital imaging slide area, assist in the Pathology Client Service Call Center with calling, contacting and documenting critical lab results to providers; provide customer service in response to inquiries related to, but not limited to, patient information, test results, phlebotomy services, courier services and various problems and special requests; assist with data collection and data entry. Process laboratory specimen according to SOP (standard operating procedure). Monitor inventory of supplies and communicates with the section supervisor. Perform duties of Pathology Tech as necessary, and complete other duties as assigned.
Licensure, Certification, or Registration Requirements for Hire : N / A
Licensure, Certification, or Registration Requirements for continued employment :
Shipping of Dangerous Goods Certificate from the VCU Office of Environmental Health & Safety (offered quarterly).
Certification must be obtained in the first quarter or the closest available scheduled class after date of hire into this position
Experience REQUIRED :
Minimum of 3 years of laboratory experience with laboratory principles and procedures,
Clinical Trials and Outreach protocol and handling specimens
Previous experience using a personal computer, entering data and work experience with Cerner
Experience PREFERRED : N / A
Education / training REQUIRED :
High School Diploma or equivalent
Education / training PREFERRED :
One year of post High School education in a Health Science field
Independent action(s) required :
Complete required continuing education, as applicable.
Customer service oriented communications.
Maintain a clean and safe work environment.
Supervisory responsibilities (if applicable) : N / A
Additional position requirements :
Rotating weekends, averaging 2 weekend per month
Holiday scheduling, as required
Work overtime, as needed
Age Specific groups served : All
Physical Requirements (includes use of assistance devices as appropriate) :
Physical : Lifting less than 20 lbs.
Activities : Prolonged standing, Prolonged sitting
Repetitive motion : typing, pipetting, plating
Other : Exposure to biohazards and potentially infectious body fluid
Other : exposure to hazardous chemical and reagents
Mental / Sensory : Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking
Emotional : Fast-paced environment, Steady pace, Multi-tasking, Frequent and intense customer interactions, Noisy environment, Adaptability due to frequent change
- Schedule is Night shift, Monday - Friday, 11pm to 730am, plus every other weekend
Workday Night (United States of America)
EEO Employer / Disabled / Protected Veteran / 41 CFR 60-1.4.
