What are the responsibilities and job description for the Case Manager Supervisor, SOM, Department of Pediatrics position at Virginia Commonwealth University (VCU)?
Case Manager Supervisor, SOM, Department of Pediatrics | |
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Benefits of working at VCU | All full-time university staff are eligible for VCU’s robust benefits package that includes: comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefit, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more. Learn more about VCU’s benefits here. |
Job Code | 20321N |
Recruitment Pool | All Applicants |
Posting Number | req6802 |
Unit | School Of Medicine MBU |
Department | Ryan White Program, SOM, Department of Pediatrics |
Department Website Link | |
Location | VCU |
Address | 1200 East Broad Street, Richmond, VA 23219 USA |
Duties & Responsibilities | Position Summary: Under the guidance of the Program Manager, this position will serve as a supervisor over a team of medical and non-medical case management staff. Duties include technical support, monitoring accuracy in the application of program regulations, and identifying areas for process improvement to support the team. In addition, this position will hold their own caseload varying between non-medical case management and medical case management to adjust to the team’s needs. Core Responsibilities: Responsibility 1: Performance Management o Expectations are clearly communicated to staff and relate to the goals and objectives of the program with feedback solicited and constructive communication offered. o Staff are provided with the necessary KSA’s to do their job and continuing education is offered, expected, and supported. o Performance issues are addressed and documented promptly and requirements are met. o Complete and oversee annual performance evaluations and compliance training for staff by established deadlines with proper documentation. o Meet with staff on a consistent basis to monitor progress and outcomes and adjust work plans as needed in order to meet goals. Responsibility 2: Case Management o Complete initial assessment and identification of various service needs, referral to RW support services, and determination of referral to MCM when conducting NMCM case management. o Provide direct social work/case management services to People living with HIV/AIDS (PLWHA) and their families in accordance with their medical diagnosis and psychosocial, social and financial needs. Scope of services includes screening, assessment, crisis intervention, counseling, advocacy, information/referral, and care planning and coordination. o Develop a comprehensive, individualized service plan when necessary. o Respond to multiple referrals from community organizations, health department personnel, and community health providers to offer information regarding services o Proficient in accurate documentation in clients Electronic Medical Record and Careware o Provide assistance with the referral process by follow up of referral appointments o Expectations are clearly communicated to staff and relate to the goals and objectives of the program with feedback solicited and constructive communication offered. o Staff are provided with the necessary KSA’s to do their job and continuing education is offered, expected, and supported. o Performance issues are addressed and documented promptly and requirements are met. o Complete and oversee annual performance evaluations and compliance training for staff by established deadlines with proper documentation. o Meet with staff on a consistent basis to monitor progress and outcomes and adjust work plans as needed in order to meet goals. Position is exempt and is an in-person position. |
Qualifications | Minimum Hiring Standards: Additionally, incumbent will possess the following: UNIVERSITY JOB CODE: Supervisor HS1 (20321N) ORP Eligible: No |
FLSA | University Employee |
Job FTE | 1.0 |
Exemption Status | Exempt |
Restricted Position | Yes |
E-Class | UF - University Employee FT |
Job Category | University Employee |
ORP Eligible | No |
Salary Range | $62,000 - $70,000 |
Compensation Type | Salaried |
Target Hire Date | 2/17/2025 |
Contact Information for Candidates | Shelvey Smith |
Documents Needed to Apply | Resume |
Salary : $62,000 - $70,000