What are the responsibilities and job description for the Hourly Library Assistant position at Virginia Commonwealth University (VCU)?
General Description of Duties
Provide excellent customer service at the Health Sciences Library service desk.
Answer questions about library resources, policies, and general information.
Check out library materials to users.
Check in returned library materials.
Give general support to users for basic printing and computing issues.
Perform data entry or similar clerical functions in support of library collection assessment or other projects.
Monitor the library building and report facilities issues appropriately.
Work with security personnel to maintain a safe environment and report incidents as necessary.
Assist patrons with online and budget code payment transactions
Perform opening procedures on weekends
Perform closing procedures and secure the building at the end of each closing shift.
Reports to the Library Service Manager in the Library Engagement and User Experience department.
Minimum Qualifications
Ability to work independently
Ability to handle multiple requests at once while at a service point
Punctuality, reliability, and good communication skills
Basic computer skills and ability to learn new software/systems
Preferred Qualifications
Library work experience
Experience in an academic environment or with health professionals
Work hours:
Up to 15 hours/week, including evening and weekend shifts. Library hours vary in accordance with the academic calendar, and schedules are set on a semesterly basis.
Typical physical requirements:
Work is performed in a typical office environment.
Work requires the stamina to sit or stand for extended periods of time, and requires some walking, bending, and lifting up to 15 pounds.
Must be able to communicate verbally with library users, both in person and on the phone.
Must be able to read printed materials and a computer screen.
Salary Range: $14- $15
Position Details:
Department: Library Engagement and User Experience (LEUX)
Employment Type: H1 - Hourly
Restricted Status: No
FTE: .70
Exemption Status: Non-Exempt
Contact Information:
Contact Name:
Contact Email:
Contact Phone:
Salary : $14 - $15
