Patient Navigator - Massey

All full-time university staff are eligible for VCU’s robust benefits package that includes: comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefit, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more. Learn more about VCU’s benefits here.

Massey Comprehensive Cancer Center Mission

To improve the lives of all Virginians by delivering cutting-edge cancer care through patient-centered prevention and treatment; high-impact, innovative research; community input and engagement; and education and training of the next generation of researchers and healthcare professionals.

VCU is committed to hiring veterans! VCU will include a veteran’s period(s) of military service in the calculation of their annual leave accrual rate. This may provide veterans with an increased leave accrual!

Position Summary:

The Supportive and Palliative Care Program within VCU Massey Comprehensive Cancer Center is looking to hire a lay navigator to assist patients being seen as part of the Opioid Abatement Authority initiative to reduce opioid use in long-term cancer survivors.  This is a fulltime, non-exempt position with benefits.

Remote work is not an option as the position requires direct interaction with patients.

Core Responsibilities:

·        Building relationships with patients seen in the Palliative Care and Survivorship Clinics to encourage engagement and self-efficacy in cancer care and chronic pain management.

·        Assisting with the identification of critical resource needs and social determinants of health that impact continuity of care and patient outcomes.

·        Working with the care team to connect patients with internal and external resources to address critical resource needs and facilitate care coordination.

·        Providing patient education materials as appropriate.

·        Engaging in care navigation as deemed appropriate under the guidance of the primary care team.

·        Assisting with clinical research needs such as survey distribution and collection as well as data entry.

Minimum Hiring Standards:

·        Must be willing to engage in additional training as deemed necessary to fulfill duties and responsibilities including navigation training, training in basic research skills, and cultural competence.

·        Must have strong organizational skills with the ability to multitask and balance multiple priorities.

·        Must work well in a team environment.

·        Must have excellent oral and written communication in daily interactions with a proven ability to clearly articulate specific information to patients.

·        Must have access to personal transportation and be able to travel independently.

·        Minimum of associate degree

·        Must have prior experience working in a healthcare environment.

·        Must be willing to comply with health and safety standards for patient engagement as set forth by VCU Health.

Preferred Qualifications:

·        Spanish speaking

·        Prior EPIC experience

·        Prior experience working in a research environment.

Virginia Commonwealth University is an equal opportunity, affirmative action university providing access to education and employment without regard to race, color, religion, national origin, age, sex, political affiliation, veteran status, genetic information, sexual orientation, gender identity, gender expression, or disability.

Massey Cancer Center
Masseyhr@vcu.edu