What are the responsibilities and job description for the Assistant Director of Undergraduate Advising- School of Social Work position at Virginia Commonwealth University?

Assistant Director of Undergraduate Advising- School of Social Work

Benefits of working at VCU

All full-time university staff are eligible for VCU's robust benefits package that includes : comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefit, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more. Learn more about VCU's benefits here.

Job Code

10911Y

Recruitment Pool

All Applicants

Posting Number

req6890

Unit

School Of Social Work MBU

Department

School of Social Work

Department Website Link

https : / / socialwork.vcu.edu

Location

Address

1000 Floyd Ave, Richmond, VA 23284 USA

Duties & Responsibilities

Primary Purpose : Virginia Commonwealth University School of Social Work (SSW) invites applications for the position of Assistant Director of Undergraduate Advising. This position will work closely with the Director of Student Success, program directors, faculty, and staff to foster an increasing sense of responsibility and empowerment for students as they progress towards successful completion of their program. The primary purpose of the Assistant Director of Undergraduate Advising is to support the success of undergraduate (BSW) social work students from enrollment to graduation. The Assistant Director of Undergraduate Advising is responsible for facilitating student success by providing leadership to develop, implement, coordinate, and manage established retention-related initiatives and strategic goals of the university, school, program, and Office of Student Success.

General Responsibilities : The Assistant Director of Undergraduate Advising will provide academic advising to an assigned caseload of students. They will collaborate with the Advising Team to implement student engagement programs for students on-campus and online and oversee the coordination of events. They will oversee the development and scheduling of all synchronous and asynchronous new student orientation events held within the School of Social Work. The Senior Advisor will play an integral role in the onboarding of new advising staff and will serve as a supervisor to the BSW Advising Team. They will provide coverage and act as a backup in areas related to student success in the absence of the Director of Student Success.

Typical Duties :

Provide academic advising services to assigned students

Evaluate and proactively address student strengths and challenges related to professional development as a social worker (academic, administrative, personal)
Refer students to appropriate academic and non-academic resources services at the school and university
Advise, assist and monitor current students, individually and in groups in academic areas such as, navigating school and university general policies and procedures, time management, study strategies, degree requirements, educational policies, educational plans, course selection / registration, internship requirements, transfer information, and post-graduation options
Advise and assist current students individually and in groups in areas related to social integration such as residential life, community engagement opportunities and strategies for school / work / life balance
Coordinate initiatives and increase number of contacts with current student advisees to facilitate school and university level retention strategies
Maintain current and accurate documentation of advising communication and information
Communicate student advising issues and updates appropriately with relevant faculty, program directors, and administrators

Administrative duties

Oversee the Change of Major process :

Reviews Change of Major Spreadsheet and outreach to students who express interest in changing / declaring major

Coordinate and implement Change of Major Sessions to review curriculum and upper level transition requirements

Maintain communication with students not meeting GPA requirement to switch at moment of request and follow up when requirements are met

Assist with design and update of change of major website

Oversee Declaration / Change of Minor process (Social Welfare & Mental Health) :

Review Change of Minor spreadsheet and send outreach to students who express interest in declaring minor

Send out semesterly updates on course offerings, override process, and registration support

Track space needed to support Program Director with seat availability

Coordinate with program coordinator on targeted outreach to minor student population

Provide outreach / email updates at least once a semester to primary advisors of minor students

Participate in recruitment of undeclared population :

Hold trainings with Discovery advisors so that they understand curriculum and referral processes

Work with Discovery team to implement Change of Major Workshops each semester and classroom visits to UNIV 103 classes in the fall

Design a streamlined change of major process for undeclared students who have engaged in recruitment events

Provide guidance to other Advising / OSS staff in covering BSW curricular material during recruitment events

Work with the Senior Recruitment Specialist at events and student meetings as appropriate

Retention-based student engagement programming

Conduct proactive outreach to caseload, which could include campaign development for at-risk student populations

Track students progress as they complete requirements to move into Professional Practice Level

Coordinate Professional Practice Level Information Sessions

Participate in and help coordinate BSW programming and initiatives

10%-Coordinate and Lead Orientation and Open House Events

Plan and review curricular materials for orientation and open house events throughout the academic year

Continuously revise and develop asynchronous orientation modules in Canvas

Oversee the scheduling of synchronous orientation sessions online and in-person

Participate in Professional Practice Level Orientation in Spring and Summer

Support the Office of Student Success with other duties as assigned

Qualifications

Minimum Qualifications

Demonstrated experience working in and fostering a diverse and inclusive work environment or the commitment to do so as an employee at VCU.

Master's degree in social work, social sciences, student personnel, college counseling, or related field

5 years of academic advising, student success, and / or retention-related experience

Ability to fully contribute to a dynamic and healthy team environment

Demonstrated experience working in and fostering a diverse faculty, staff, and student environment

Excellent verbal and written communication and customer service skills

Excellent computer skills and experience with all Microsoft Office and Google Suite products

Ability to work independently

Demonstrated ability to organize and prioritize work

Demonstrated ability to handle multiple tasks concurrently

Preferred qualifications :

Experience providing academic advising and / or retention-related initiatives with social work students in a college or university setting

Experience advising students enrolled in an online degree program

Experience planning and implementing new student orientation

Supervision experience

Experience working with non-traditional students

FLSA

University Employee

Job FTE

Exemption Status

Exempt

Restricted Position

E-Class

UF - University Employee FT

Job Category

University Employee

ORP Eligible

Salary Range

61,000-$65,000

Compensation Type

Salaried

Target Hire Date

3 / 10 / 2025

Contact Information for Candidates

HR Shared Services Office of the Provost

hrssprovost@vcu.edu

Documents Needed to Apply

Resume, Cover Letter

Salary : $61,000 - $65,000

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Assistant Director of Undergraduate Advising- School of Social Work

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