What are the responsibilities and job description for the Human Resource Operations Technician position at Virginia Community College System?
Job Title: Human Resource Operations Technician
The Virginia Community College System (VCCS) is seeking a highly motivated and detail-oriented Human Resource Operations Technician to join our team. As a key member of our Shared Services Center, you will play a critical role in supporting the success of our students by providing exceptional HR support.
Key Responsibilities:
- Provide technical support for human resource management functions, including onboarding and offboarding processes.
- Execute and ensure accurate data maintenance in multiple HRIS systems and documented reporting.
- Collaborate with HR Operations Supervisor to achieve strategic objectives and improve backroom process efficiency.
- Develop and maintain knowledge of state and federal employment practices and regulations.
- Utilize process improvement techniques to streamline HR operations and enhance customer service.
Requirements:
- Basic math, professional telephone etiquette, and standard business communications skills.
- Computer systems, HRIS systems, and Microsoft Office program proficiency.
- Knowledge of state and federal employment practices and regulations.
- Experience with MS Office, including Excel.
- Customer service experience and data entry skills.
Preferred Qualifications:
- Experience with State and Federal laws related to employment.
- Experience with DHRM employment policies and procedures.
- Shared services or call center experience.
- Experience working in a higher education environment.
- Process improvement experience.
- Experience with HRIS systems.
- PHR, SPHR, and/or SHRM-CP, SHRM-SCP certification.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- Hybrid telework available.
- A dynamic and inclusive work environment.
How to Apply: In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.dars.virginia.gov/ or call DARS at 800-552-5019.
Equal Employment Opportunity Statement: The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements, and individual qualifications.
