What are the responsibilities and job description for the Office Services Specialist position at Virginia Department of Health?
Title: Office Services Specialist
State Role Title: Administrative and Office specialist II
Hiring Range: $35000 - $45000
Pay Band: 2
Agency: Virginia Department of Health
Location: Dept of Health
Agency Website: https://www.vdh.virginia.gov/
Recruitment Type: General Public - G
Job Duties
- Performs routine office and administrative duties
- Responds to inquiries and requests for information
- May order supplies for office and maintain standard office supplies for assigned program or work unit
- May coordinate and schedule meetings; record and transcribe meeting minutes
- Prepares reports as requested
2. Office Correspondence
- Prepares routine correspondence
- Communicates office updates and important dates to assigned program areas or work unit
- May route incoming mail/receipts/documents to appropriate staff/work units
3. Customer Service
- Provides quality customer service
- Responds to requests and questions regarding program services offered in a courteous, professional, and timely manner
4. Records Maintenance & Other Duties
- Assures files and forms are completed accurately
- Audits records for completeness, accuracy and compliance with established records maintenance guidance and procedures
- Develops and maintains office filing system
- May perform other duties as assigned; may be required to assist in the event of an emergency declaration
Minimum Qualifications
- Knowledge of office principles and practices
- Working knowledge of word processing and spreadsheet software applications
- Ability to interpret and follow established procedures and guidelines
- Ability to communicate effectively with internal and external customers, verbally and in writing
- Considerable skill in the operation of standard office equipment
Additional Considerations
- Experience in an office setting.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position.
Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions. It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions.
VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment. As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply! Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information will help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.
Contact Information
Name: Rose Bose
Phone: 804-998-7871
Email: rose.bose@vdh.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
Salary : $35,000 - $45,000
