What are the responsibilities and job description for the Process Improvement Analyst position at Virginia Department of Human Resource Management?
Process Improvement Analyst
Job no : 5041001
Work type : Full-Time (Salaried)
Location : North Chesterfield, Virginia
Categories : Administrative Services, Data Analysis
Title : Process Improvement Analyst DSP03682, DSP03681
State Role Title : Policy Planning Spec I
Hiring Range : Negotiable and commensurate with experience.
Pay Band : 4
Agency : Department of State Police
Location : North Chesterfield, Virginia
Agency Website : vsp.virginia.gov
Recruitment Type : General Public - G
Job Duties
About the Position :
The Virginia State Police (VSP) is seeking to hire a Process Improvement Analyst in our Criminal Justice Information Services Division at our Administrative Headquarters in North Chesterfield, Virginia. The successful candidate will identify, document, and improve business workflows and processes using Lean Six Sigma principles; develop Suppliers, Inputs, Process, Outputs, and Customers (SIPOC), Swimlane Diagrams, Waste Identification Worksheets, and Improvement Opportunity Logs; development of approved standardized documents to include Process Memo, Process Hierarchy, Procedure Documents and Job Aids as well as training and alignment activities; identify root cause of problems, defects or inefficiencies within an assigned process or project; provide process owners and process managers with guidance and coaching in using tools and documents developed; participate in strategic planning activities to analyze process maturity and identifies improvement opportunities; collaborate effectively with teams to develop visual dashboards in relation to the identified metrics; and provide ongoing support to process owners and managers in the use of dashboards and metrics to drive improvement within processes.
About the Agency :
We are seeking to expand our diverse team of change makers and innovators. As a member of the VSP family, you would make a difference by serving every city, county, town, resident, and visitor of the Commonwealth through supporting our vast public safety mission. Challenge yourself to make a difference today by applying for a career with VSP!
VSP embraces inclusion and diversity in our workforce and in the protection of all people. We embrace our tradition of professionalism and excellence, and we are excited for our future as we continue our journey to become a best-in-class state government agency. We are firmly committed to our family-like culture and are seeking to expand our team.
Minimum Qualifications
- Working knowledge of Lean Six Sigma principles and processes; and of continuous improvement data collection and data mining.
- Skill in operating a computer and using Microsoft Office applications, with proficiency in the use of Excel, Power Point and Visio software.
- Demonstrated ability to review, document and improve business processes using Lean Management principles; to use interpersonal skills to lead teams in group work sessions; to follow oral and written instructions, paying close attention to detail; to work independently and as a member of a team; and to communicate orally and in writing in English with members of the judicial system, law enforcement agencies, employees, and the public.
- Experience in Microsoft Office Excel program and data analysis techniques.
- Experience leading and facilitating working group sessions.
- Knowledge of Lean Six Sigma principles and processes.
- High School Diploma or GED equivalent.
Additional Considerations
Special Instructions
You will be provided a confirmation of receipt when your application and / or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s), to include pre-employment testing, a presentation and / or a work sample, if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable. The anticipated duration of the pre-employment process is determined by the successful completion of the above items.
Applications, cover letters and / or resumes shall only be accepted on-line through the PageUp recruitment management system at and must be received by 11 : 55 P. M. on February 6, 2025. Please limit resumes to four pages and cover letters to one page. Any additional attachments received in excess of this will not be considered.
PageUp provides a confirmation of receipt of your application, resume and / or cover letter submitted successfully. Please refer to your PageUp account to check the status of your application for this position. For questions, please contact the Employment Unit of the Human Resources Division at civilianemployment@vsp.virginia.gov.
The Department of State Police is an Equal Opportunity Employer. Our policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity or expression, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, parental status, political affiliation, or any other categories protected by applicable federal, state, or local laws.
REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST
V)alor (S)ervice (P)ride
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS / DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note : Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Advertised : 23 Jan 2025 Eastern Standard Time
Applications close : 06 Feb 2025 Eastern Standard Time
