What are the responsibilities and job description for the CSR, Customer Service Center position at Virginia Farm Bureau Mutual?
Assist callers with claim related challenges / questions along with other calls accurately and efficiently within multiple operating systems, offering excellent customer service to policyholders, agents and others.
Customer Service Representative (Part-Time)
- Assist customers with filing claims by gathering information and entering pertinent data.
- Tentative start date : Monday, 2 / 10 / 2025
- Training will be a combination of in-person and virtual sessions. It's a requirement to report to the office on selected training days for in-person sessions.
- Candidates must be available to attend a 4- 6 week training course, Mon - Fri, between hours of 8 : 30 a.m. and 12 : 30 p.m.
- Candidates must have reliable broadband Internet service and a home environment conducive for working remotely.
Required Qualifications :
Resumes should be provided along with the application.
