What are the responsibilities and job description for the CRM Developer / Senior CRM Developer position at Virginia Jobs?
At Virginia Commonwealth University (VCU), we are UNlike any other. With more than 300,000 students, faculty and staff, we are a mix of attitudes, styles and stories. Inclusion is our heartbeat and it drives us to tackle difficult challenges others can't. Or won't. Focused on impact, we pursue a future that is built by us rather than preserving a past that's been left to us. We are home to creativity, teaching, discovery and healing, and we prove everyday that different works. VCU offers employees work flexibility, a generous leave package, career paths for advancement, competitive pay, and an opportunity to do mission-driven work. To explore our benefits further, please visit So if you're interested in blazing trails, then you too can be UNstoppable here.
The mission of VCU's Office of Development and Alumni Relations (DAR) is to maximize philanthropic support by engaging stakeholders with all VCU schools, programs and campuses as one development and alumni relations community. We implement best practices and efficient strategies to achieve a comprehensive development program.
Role Description :
VCU's Office of Development and Alumni Relations (DAR) is seeking an innovative, resourceful and detail-oriented Developer to provide technical leadership and execution of CRM strategy during a pivotal transition in preparation for our upcoming comprehensive campaign. The CRM Developer / Senior CRM Developer will optimize and upgrade enterprise systems that drive fundraising and engagement for Virginia Commonwealth University. The Developer will work with a technical team, subject matter experts and vendor partners for continued development and optimization of the Development and Alumni Relations (DAR) technical ecosystem based on BBCRM and including systems for online fundraising, event registration, omni channel marketing strategies, and other interactive online and mobile systems.
The Developer is a key practitioner who also provides technical mentorship to other developers and analysts as we all continue to refine our programming and development practices and workflows to ensure department standards and industry best practices are met.
The Development & Alumni Relations team has the unique opportunity to make final determination of duties, working title and salary based on knowledge skills and experience of the candidate pool. Candidates with varying levels of experience are encouraged to apply for consideration.
You are an ideal candidate if you :
- Possess deep expertise in Blackbaud CRM functionality using the Blackbaud CRM SDK and can apply best practices for higher education or academic medical center fundraising and engagement.
- Are able to quickly assess core business challenges and respond through the use of CRM strategy / tactics.
- Build robust technical processes, make best practice recommendations and contribute to robust system architecture planning.
- Collaborate effectively with a variety of stakeholders to achieve shared objectives including adapting communication style, timing, and content to audiences in order to effectively convey complex technical messages.
- Can identify, implement, and drive the adoption of new technologies that enhance fundraising and alumni engagement processes in a centralized fundraising organization that is entrepreneurial, high-energy, and requires the ability to multi-task to implement high priority projects.
- Lead and manage complex technology projects while allocating resources efficiently and managing stakeholder engagement and expectations.
- Implement and maintain robust security measures to protect sensitive donor and alumni data, mitigate risks to infrastructure, and ensure compliance with data privacy regulations.
In this role you will :
Additional duties for Senior level :
