What are the responsibilities and job description for the Director of Licensing and Investigations - #00009 position at Virginia Racing Commission?
Title: Director of Licensing and Investigations - #00009
State Role Title: General Admin Manager III - 91528
Hiring Range: Up to $140,000
Pay Band: 7
Agency: Virginia Racing Commission
Location: Virginia Racing Commission
Agency Website: www.vrc.virginia.gov
Recruitment Type: General Public - G
Job Duties
- Oversee application processing, renewals, and statutory filings for licensees, ensuring adherence to Commission deadlines and standards.
- Supervise team performance, provide feedback, and resolve any underperformance or training needs.
- Craft and update policies in alignment with evolving Commission regulations and industry developments.
- Strive to reduce administrative burdens for staff and applicants without compromising regulatory integrity.
- Coordinate high-level investigations, ensuring all evidence protocols (e.g., chain of custody) are rigorously followed.
- Review background checks and investigative reports, identifying trends or risks that require corrective action.
- Serve as the Commission’s primary liaison to external entities (e.g., law enforcement, industry partners).
- Clearly communicate licensing or investigative outcomes, offering transparent guidance to applicants or licensees.
- Identify potential non-compliance, recommend appropriate disciplinary measures or deeper investigations.
- Prepare and present cases for administrative or judicial hearings as necessary.
Minimum Qualifications
- Demonstrated managerial experience in regulatory licensing, investigative processes, or a related field, with a proven track record of effective leadership and policy implementation.
- Comprehensive knowledge of relevant regulatory frameworks and best practices for licensing, background checks, and investigations.
- Strong analytical and decision-making skills, including the ability to interpret legal documents, financial reports, and compliance data.
- Excellent interpersonal, written, and verbal communication abilities for engaging diverse stakeholders and presenting complex findings.
- Technical proficiency in MS Office Suite (Word, Excel, PowerPoint, SharePoint) and the capacity to learn or adapt to relevant software systems.
Additional Considerations
- Professional certifications (e.g., CFE – Certified Fraud Examiner) that attest to investigative or regulatory expertise.
- Advanced project management or change management skills, particularly in fast-paced, growth-oriented settings.
- Experience with database/reporting software for tracking license applications, investigative outcomes, and performance metrics.
- Strategic planning capabilities to anticipate industry trends and evolve the VRC’s licensing and investigatory processes.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Contact Information
Name: Debbie Wyatt Smith
Phone: 804-292-6414
Email: Debbie.wyattsmith@dhrm.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
Salary : $140,000
