What are the responsibilities and job description for the Front Desk Receptionist position at Virginia Retina Specialists?
Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team. This role is essential in creating a welcoming environment for our patients while efficiently managing front desk operations. The ideal candidate will possess strong customer service skills, be proficient in office management, and demonstrate the ability to multitask effectively in a fast-paced environment.
Responsibilities
- Greet and welcome visitors in a professional manner, ensuring a positive first impression.
- Manage incoming calls, directing them to the appropriate personnel while maintaining excellent phone etiquette.
- Perform data entry tasks accurately and efficiently, ensuring all information is up-to-date and organized.
- Assist with scheduling appointments and managing calendars for staff members.
- Maintain the front desk area, keeping it tidy and presentable at all times.
- Handle incoming and outgoing mail and packages as needed.
- Provide administrative support to various departments as required.
- Address client inquiries and concerns promptly, demonstrating exceptional customer service skills.
Responsibilities
- Greet and assist visitors, clients, and staff in a courteous and professional manner.
- Manage incoming calls, directing them to the appropriate personnel while maintaining phone etiquette.
- Perform clerical duties including filing, data entry, and managing office supplies.
- Utilize Excel for basic accounting tasks and record-keeping as needed.
- Schedule appointments and maintain calendars for office staff.
- Maintain the front desk area, keeping it tidy and presentable at all times.
- Handle incoming and outgoing mail and packages as needed.
- Provide administrative support to various departments as required.
- Address client inquiries and concerns promptly, demonstrating exceptional customer service skills.
- Assist with various office management tasks to support overall operations.
Requirements
- Previous experience in a front desk or receptionist role is preferred.
- Strong customer support skills with a focus on client satisfaction.
- Proficient in office management practices and clerical tasks.
- Familiarity with Word and Excel and EMR systems is a plus.
- Excellent organizational skills with attention to detail.
- Ability to multitask effectively in a fast-paced environment.
- Strong communication skills, both verbal and written, with professional phone etiquette.
*It is a plus if applicant is bilingual, preferably English and Spanish**
Salary commensurate with experience.
We look forward to hearing from you! Join our team and be part of a dynamic work environment where your skills will be valued and opportunities for growth are available. Apply today!
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person
Salary : $19 - $21
