Policy Manager

Policy Manager

Anticipated Starting Hourly Rate: $86,000 - $110,000

Starting Rate Commensurate with Qualifications and Experience

The Virginia State Corporation Commission’s (SCC) Health Benefit Exchange (HBE) Division seeks an experienced Policy Manager to oversee, coordinate, and manage the complex healthcare policy work of the HBE’s policy team. The Policy Manager will work under the direction of the HBE’s Deputy Director of External Affairs and Policy (“Deputy Director”) to support the division’s policy efforts and promote quality and consistent work. This position will have some telework opportunities available.

Responsibilities of the Policy Manager position will include the following:

• Manage, develop, evaluate, and train HBE policy staff.
• Maintain compliance with state and federal policies and stay current on policy updates.
• Oversee the process of drafting and maintaining the HBE Policy Manual to ensure the manual is up to date with changes to federal and state regulations.
• Ensure consistency of information across all policy documentation and materials.
• Collaborate on policy decisions that influence the development of regulations, the HBE Policy Manual, the Agent/Assister Training Manual, and the HBE’s platform operations.
• Lead engagements with the HBE Advisory Committee and prepare for their quarterly meetings.
• Oversee the HBE division’s activity during the General Assembly session, including identifying and tracking relevant bill activity and managing the internal comment form process.
• Manage activities related to interim General Assembly committees, such as the Health Insurance Reform Commission, the Joint Commission on Health Care, Joint HHR Oversight Committee, and others as required.
• Anticipate needs, propose innovations, recommend policies, and implement strategic decision-making.
• Lead the HBE policy team’s engagement and participation in external workgroups.
• Oversee constituent services work with state and federal legislative offices.
• Coordinate with the Deputy Director and collaborate with HBE managers on relevant policy activities and developments.
• Oversee policy updates and maintenance of the HBE’s Knowledgebase articles, ensuring alignment with the HBE’s Policy Manual and other related communications.
• Coordinate the policy team’s contributions and participate in the development of the Insurance Marketplace’s platform notices.
• Perform other related duties as assigned.

Preferred Qualifications

• Preferred qualifications for this position include significant professional experience in health insurance policy and legislation development, experience leading a small team, and knowledge of the Affordable Care Act.
• A bachelor’s or master’s degree in public relations, public health, or a related field is preferred.
• Experience with understanding, interpreting, and communicating federal regulations related to health insurance.
• Ability to strategically lead, manage, coach, develop, train, and evaluate staff.
• Ability to adapt to a continuously changing environment, handle multiple competing priorities, and work both independently and with a team in a fast-paced environment.
• Strong critical thinking, problem solving, and organizational skills.
• Strong interpersonal, verbal, and written communication skills, as well as the ability to think strategically and apply thoughtful recommendations.
• Ability to apply sound judgement and maintain confidentiality when handling sensitive information.
• Ability to establish and maintain effective working relationships with SCC staff, state and federal partners, industry personnel, and members of the public is critical for success.

SCC Information

Located in downtown Richmond, Virginia, the SCC is a state agency with regulatory authority over many business and economic interests in Virginia. More information about the SCC may be found on our website: www.scc.virginia.gov.

The SCC offers its employees rewarding, impactful public-service work; flexible telework options and work-life balance; and professional development opportunities. The SCC fosters a high-performing workforce with a commitment to diversity and inclusion, collaboration, and alignment with the SCC's mission and strategic goals. Core benefits provided to SCC employees include competitive health and life insurance programs, pre-tax spending accounts, leave programs, and paid state holidays. Employees participate in a state retirement plan with options for tax-deferred retirement savings including employer matching. The state funds a short and long-term disability program.

The SCC regulates various companies and industries in Virginia; therefore, to avoid any conflict, employees are required to sign a Conflict of Interest Form and must dispose of any stock they hold in a regulated company or dispose of any licenses or certificates they hold in any industry regulated by the SCC unless otherwise permitted. Employees also shall report employment of household members by a regulated company.

The SCC does not provide employer sponsorship. We use the E-Verify system to confirm identity and work authorization.

The SCC is an Equal Opportunity Employer. As a Virginia Values Veterans (V3) Certified Employer, we value and encourage veterans and members of the Reserves and National Guard to apply.

The information you submit must clearly demonstrate your experience and qualifications as they relate to this position. Interview consideration is based on the information submitted online. If requested, the SCC will provide reasonable accommodation to applicants in need of accommodation in order to provide access to the application and interview process. A background investigation is conducted on the selected candidate as a condition of employment.

This position is classified in the SCC Salary Structure as a Grade P-13 and will be exempt from the provisions of the Fair Labor Standards Act (FLSA).

How to Apply

This position will remain open until filled; however, interested candidates are strongly encouraged to apply by April 2, 2025.

Qualified candidates are encouraged to apply on the SCC Career Center at www.scc.virginia.gov/about-the-scc/careers.