Data Management Specialist

Job Description

The Data Management Specialist is responsible for responding to requests from various departments, including Advancement, Admissions, Student Affairs, and College representatives. This involves querying the Advancement database to produce accurate and timely lists, rosters, labels, and export data files while providing courteous service. The specialist also generates email lists for Engagement, Communications and Marketing, Student Affairs, and College or Program representatives to support marketing and engagement emails sent through Advancement’s and the University’s email systems.

The Data Management Specialist assists in monitoring the database Helpdesk to address issues related to database functionality. This includes facilitating database security compliance and training by effectively communicating with new hires throughout their initial training process in a timely and professional manner. This position serves as a backup to the Data Integrity Manager, gaining proficiency in daily processes such as batch review and exception correction before final processing. Additionally, this position also performs monthly data imports using department-provided files and custom import tools, such as Data Loader, and aids in validating incoming constituent information during major Advancement initiatives like Giving Day and the Duplicates project.

As needed, the Data Management Specialist collaborates with the Advancement Technical Team to develop, test, and enhance functionality within the Advancement database and its associated reporting tools.

Required Qualifications

Previous administrative or programmatic support experience in a professional environment

Demonstrated experience with computer functions such as data entry, word processing, spreadsheets, electronic mail and internet navigation

Demonstrated ability to work with a high degree of speed and accuracy, with strong attention to detail

Ability to work with a wide range of constituencies (internal and external); strong organizational and interpersonal skills

Preferred Qualifications

Bachelor’s degree in a related field or equivalent level of training and or experience

Demonstrated experience working with large relational databases

Pay Band

3

Appointment Type

Regular

Salary Information

Review Date

1/30/2025

Additional Information

The successful candidate will be required to have a criminal conviction check.

Unable to Sponsor Work Visas

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.