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Director of Academic Support Services

Virginia Union University
Richmond, VA Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/1/2025
Virginia Union University (VUU) is a distinguished private institution founded in 1865 that proudly upholds a legacy of academic excellence and community engagement. With a historic 86-acre campus, it offers a dynamic and nurturing environment for its 1,568 undergraduate and graduate students. Virginia Union University is recognized in the 2024 edition of U.S. News & World Report, holding a prestigious position as #39 among Historically Black Colleges and Universities.

VUU provides a robust array of academic programs, including 35 Bachelor's, 11 Master's, and one Doctoral degree. Virginia Union University remains steadfast in its commitment to offering accessible, high-quality education, instilling a sense of assurance and confidence in its students. It fosters a vibrant intellectual community dedicated to the holistic development of future leaders.

Five fundamental principles (core values) guide Virginia Union University. Each principle is essential to our ability to provide a Best-In-Class educational experience for students, faculty, and staff. These principles help our community understand the right path to fulfilling our institution's mission. The principles are Innovation, Spiritual Formation, Integrity, Diversity & Inclusion, and Excellence.

The Director of Academic Support Services provides strategic leadership and oversight for programs designed to enhance student academic success, retention, and degree completion. This position is responsible for developing, implementing, and assessing support initiatives, including tutoring, academic coaching, supplemental instruction, and learning assistance programs. The Director works collaboratively with faculty, student affairs, and university leadership to create an inclusive and supportive learning environment that promotes student achievement.

Key Responsibilities
  • Develop and implement comprehensive academic support services that enhance student retention and graduation rates.
  • Oversee tutoring, supplemental instruction, academic coaching, and study skills workshops.
  • Design and implement intervention strategies for at-risk students, including early alert systems and personalized academic support plans.
  • Work closely with academic advisors, career services, and student affairs to provide holistic student support.
  • Monitor and analyze student performance data to assess the effectiveness of academic support programs.
  • Generate reports on student retention, progression, and academic success metrics for institutional leadership.
  • Identify and pursue funding opportunities, including grants and sponsorships, to expand academic support initiatives.
  • Oversee hiring, training, and supervision of tutoring staff, peer mentors, and academic coaches.
  • Promote academic support services through targeted marketing campaigns, workshops, and orientation programs.
  • Represent the university at conferences and professional organizations related to student success and academic support.
Education
  • Master’s degree in Education, Higher Education Administration, Student Affairs, or a related field (Doctorate preferred).
  • Minimum 5-7 years of experience in academic support, student success, or higher education administration.
  • Must be able to lift 10 pounds.

Application Process
Candidates are required to submit their resume, four professional references and a cover letter. The application review will begin immediately and continue until the position is filled. A background investigation and reference check will be required prior to employment. For any questions or concerns, please contact Askhr@vuu.edu.

Equal Opportunity Employer

Virginia Union University is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class.

For more information about Virginia Union University, visit VUU About Page

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