What are the responsibilities and job description for the Bilingual Front Desk Receptionist position at Virguez Law?
Must be bilingual in English and Spanish for consideration. Interviews will be conducted in both languages. Thank you!
Virguez Law has an immediate opening for a dynamic, bilingual (English/Spanish) Front Desk Receptionist at our Duluth Office, who has existing law office reception experience.
The ideal candidate will be outgoing, friendly, welcoming, and should enjoy smiling when greeting and helping our clients. Must also be adept at and enjoy working in a very fast paced, dynamic environment, with strong multitasking capabilities and impeccable organizational skills. This position is client facing and is usually the first individual to represent Virguez Law. Therefore, the right candidate will be professionally dressed and well groomed in their overall appearance, conduct, and professional behaviors at all times.
Duties include answering our busy phones, transferring calls, sending messages to others throughout the day with our internal messaging system, greeting and taking customer payments, entering payments into our Quick Books system, gathering, opening and distributing mail, plus will be assisting Immigration with minor contract set up, and other unplanned issues throughout the day.
The right candidate will be detail oriented, helpful, fast, very proficient with multitasking, accustomed to being interrupted then getting back on task, and learning in a VERY HIGH VOLUME/FAST PACED ENVIRONMENT! Punctuality is extremely important, as the Front Desk Receptionist welcomes and greets our walk in clients at 8:00 a.m. sharp.
We offer a competitive hourly rate, opportunities for promotion, benefits after completing 60 / 180 days of successful, continuous employment, and all in a beautiful office space with a warm and inviting environment.
Position Qualifications:
- Fluent in English and Spanish (required)
- 1-3 years telephone receptionist experience in a busy law office environment (highly preferred)
- Comfortable and proficient at handling high call volumes while happily greeting and interacting with walk in clients
- Must have excellent Customer Service skills and be able to demonstrate proper, telephone etiquette
- Highly organized and detailed multitasker
- Adept at working in a fast-paced environment
- Should understand basic legal terminology when assisting clients
- Knowledgeable about accepting and processing client payments via Quick Books strongly preferred
- Proficient using Microsoft Office and Outlook calendar
- Technologically capable of quickly changing from one software program to another throughout the day
- Experience working with contracts and some Immigration knowledge/experience preferred
- Must have a Positive "can do" approach to work with the ability to quickly grasp new concepts/processes and positively embrace change
Hours: Mon - Fri from 8:00 - 5:00 in our Duluth Office
Sorry, no work from home available.
If this challenging position sounds like you, and you speak, read, and write fluently in English and Spanish, please submit your resume and salary requirements for consideration.
We are looking forward to meeting you!
