Veeva System Engineer

At Viridian, we work with a sense of urgency for patients, creating unity with our team, the industry, and the community. We are committed to using proven science and engineering to improve the lives of people living with serious and rare diseases and we are getting closer to achieving this goal every day. 

Reporting to the VP of IT, the Veeva Systems Engineer will be responsible for supporting and optimizing Veeva Vault and Veeva CRM platforms. The ideal candidate will have a solid understanding of Veeva’s suite of applications, technical systems engineering skills, and the ability to collaborate with cross-functional teams to improve business processes. A strong attention to detail and excellent problem-solving skills are a must for this role.

This role is based in our Waltham, MA headquarters. Our office-based employees are required to work in the office three (3) days a week.

Responsibilities (including, but not limited to):

• Configure, optimize, and maintain Veeva Vault and Veeva CRM systems to meet business requirements
• Ensure accurate data integration, migration, and validation across Veeva platforms
• Provide technical support to end-users, troubleshoot issues, and implement solutions
• Develop and maintain comprehensive system documentation, including configuration guides and user manual
• Ensure systems are compliant with industry regulations and company policies
• Work closely with cross-functional teams, including IT, Quality, Regulatory, and Commercial, to support business objectives
• Identify opportunities for system enhancements and implement improvements
• Liaise with Veeva support and other vendors for issue resolution and system updates
• Analyze business requirements and translate them into technical specifications for Veeva system configurations
• Customize and enhance system functionalities to meet evolving business requirements
• Provide system administration across all Vault platforms