What are the responsibilities and job description for the Host/Hostess position at Viron Rondo Osteria?
Job Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. In this role, you will be the first point of contact for our guests, setting the tone for their dining experience. Your primary responsibility will be to greet guests warmly, manage reservations, and ensure a smooth flow of service within the restaurant. A passion for guest services and a commitment to providing exceptional customer experiences are essential. Weekends are required.
Duties
- Greet guests upon arrival with a warm and welcoming demeanor.
- Manage the seating chart and reservations efficiently to optimize table turnover.
- Communicate wait times and special requests to guests clearly and courteously.
- Assist in maintaining cleanliness and organization at the front of the restaurant.
- Answer phone calls promptly, providing information about menu items, specials, and reservations.
- Collaborate with servers and kitchen staff to ensure seamless service delivery.
- Handle guest inquiries or concerns with professionalism and care.
Skills
- Strong guest services skills with a focus on creating positive dining experiences.
- Previous experience in a restaurant or food service environment required.
- Excellent communication skills, both verbal and written, to interact effectively with guests and team members.
- Proficient phone etiquette for handling inquiries and reservations professionally.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Familiarity with POS systems preferred.
- A team-oriented attitude with a willingness to help colleagues as needed.
Join us as we create memorable dining experiences for our guests!
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Expected hours: 10 – 35 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Night shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Cheshire, CT 06410 (Required)
Ability to Relocate:
- Cheshire, CT 06410: Relocate before starting work (Preferred)
Work Location: In person
Salary : $17 - $20