What are the responsibilities and job description for the Office assistant position at Virtua?
May include light travel to other office locations
Summary :
Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system.
Collects co-pays and performs pre-certifications and filing.
- Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
- Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
- Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
- Responsible for preparing referrals and obtaining pre-certifications as required.
- May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.
Position Qualifications Required / Experience Required :
Excellent communication and customer service skills.
Must have strong multi-tasking abilities and computer literacy.
1-2 years Medical Office experience.
Required Education :
HS diploma or equivalent.
Last updated : 2024-05-30
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