What are the responsibilities and job description for the Account Management Assistant for Virtual Coworker (Home Based Full Time) position at Virtual Coworker?
- Client Check-ins: Regularly check in with clients to ensure their needs are met and address any concerns.
- Lead Generation: Take initiative and create sales leads and pipeline
- Customer Service: Handle customer service questions confidently and professionally, primarily over the phone.
- Client Calls: Take client calls when the Account Manager is out of the office.
- Communication: Manage texting, emailing, and follow-up communications.
- Live Chat Assistance: Assist with the live chat feature to answer customer questions in real-time.
- Administrative Support: Assist with other administrative activities such as maintaining Google Sheet trackers and creating presentations and spreadsheets.
- Other Duties: Perform additional tasks as needed to support the Account Manager in their daily activities
