Sales Supervisor for a Food and Beverage Company in the US (Home Based Full Time)

Client Information

The client is a food and beverage company based in Los Angeles, California. Initially founded on Indonesian principles, the company has expanded its network over the years, sourcing ingredients from various countries to reach diverse markets. Their team is dedicated to maintaining the highest standards in taste, quality, service, and affordability. They take pride in their impact both within the United States and internationally, having established a strong global presence. Their philosophy is that innovation happens one step at a time.

Job Description

• Sales Data Management: Supervise the accurate input and maintenance of sales data in the company’s database, ensuring all entries are error-free, current, and meet company standards.
• Order Processing and Documentation: Lead the team in processing orders in a timely manner by verifying product availability, transcribing order details, and ensuring that all necessary documentation is provided for order fulfillment.
• File and Record Management: Oversee the organization and maintenance of both physical and electronic files related to orders, shipments, and customer information. Ensure proper labeling, secure storage, and ease of accessibility for all files.
• Data Conversion and Transcription: Ensure the accurate conversion of sales orders received from various sources (e.g., email, phone, online portals) into digital formats, eliminating errors during the transcription process.
• Logistical Coordination: Provide supervisory support in coordinating with warehouses, tracking shipments, and assisting with inventory management processes to ensure efficient order fulfillment and customer satisfaction.
• Team Leadership and Support: Lead and mentor a team responsible for sales order management, providing guidance, support, and training as necessary to ensure smooth operations. Foster a collaborative and efficient work environment.
• Problem Resolution: Address any issues related to order discrepancies, data errors, or shipment delays, collaborating with other departments to resolve issues quickly and effectively.
  
  

Must Haves

• Sales Experience: Minimum of 3 years in a sales role within the food and beverage industry.
• Education: A bachelor’s or master’s degree in Business, Communications, or a related field.
• Language Skills: Fluent in English; proficiency in Spanish or Chinese is a plus.
• Leadership Experience: Experience managing a team, preferably in a call center or similar environment.
• Communication Skills: Strong verbal and written communication skills.
• Problem-Solving: Ability to identify challenges and develop solutions in a fast-paced environment.
• Goal-Oriented: Track record of meeting or exceeding sales targets.
• Tech-Savvy: Comfortable using CRM systems and other sales tools.
  
  

Home Office Requirements

Please only apply for this role if you have the following home office requirements:

• Perfectly working headset and webcam
• Stable internet connection of at least 5 Mbps to 15 Mbps
• Up to date computer system with a minimum of Windows 8 or Mac OS X
• Quiet room with no distractions or background noises
• A backup plan if the power goes out or if your internet connection becomes unstable during your shift Only applicants meeting the strict criteria above will be contacted.
  
  

Connect With Us

https://virtualcoworker.com.ph https://virtualcoworker.com/our-culture https://www.facebook.com/virtualcoworker https://www.linkedin.com/company/virtual-coworker

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