What are the responsibilities and job description for the Professional Services Coordinator position at Virtual Employee?
About the job Professional Services Coordinator
J. Knipper& Company, Inc.
JOB TITLE : Coordinator,Professional Services JOBCODE :
DEPARTMENT : ProfessionalServices FLSA : Nonexempt
POSITION REPORTS TO : Account Manager or Associate Director, GRADE :
ProfessionalServices
POSITION SUMMARY :
Works under direct supervision of the Account Manager and / orProgram Manager and is responsible for day-to-day operations of assigned clientprograms at that tactical level. TheProfessional Services Coordinator works to provide daily support to theProfessional Services Program Management team.
KEYRESPONSIBILITIES :
Program ManagementResponsibilities
- Generate work orders andreports
- Assist in inventoryreconciliation
- Preparation of clientreports
- Process special clientrequests
- Provide internal clientswith email, fax, and phone support
- Prepare samples forclient approval
- Monitor inventory levelsand back order situations
- Set up job folders,filing and records storage procedures
- Complete other programmanagement tasks as identified by the Program Manager or Account Manager
Account Management Responsibilities
People and Resource Management Responsibilities
Theabove duties are meant to be representative of the position and notall-inclusive.
MINIMUM JOBREQUIREMENTS :
Education / Training : An Associate degree is desirable.
BusinessExperience : One - two years work experience within an officeenvironment. Experience within the pharmaceutical industry is highlydesirable.
KNOWLEDGE,SKILLS & ABILITIES :
Effectivewritten and verbal communication skills
CustomerService Skills
DetailOriented
MicrosoftOffice Skills with a strong working knowledge of Excel, and Word
