What are the responsibilities and job description for the Medical Billing Specialist position at Virtual Staffing Solutions?
BASIC REQUIREMENTS:
- At least 6 months BPO healthcare billing experience is a must
- Must be able to read eligibility of benefits, denials
- Excellent communication and comprehension skills
SECONDARY REQUIREMENTS:
- Computer literate, encoding, and word-processing
- Must be keen to details and notation
- Knowledge in insurance plans
JOB DESCRIPTION
- Confer with patients by telephone to answer inquiries regarding medical billing and payments
- Assists patients in processing payments and updating account information to ensure that medical claims will be processed and settled flawlessly
- Obtain details of complaints and disputes and ensure that this will be escalated to the accounts management for resolution
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
- Contact customers in order to respond to inquiries or to notify them of claim investigation results and any planned adjustments
Job Type: Full-time
Experience:
- Medical Billing: 1 year (Preferred)
Ability to Commute:
- West Point, GA (Required)
Work Location: In person