What are the responsibilities and job description for the Patient Care Coordinator - Front Desk position at Virtual?
Temp front desk
- Patient Interaction and Scheduling
- Greet patients warmly, manage patient check-ins and check-outs, schedule and confirm appointments, and handle phone inquiries with professionalism and empathy.
- Administrative Duties
- Maintain accurate patient records, process insurance information, collect payments, and ensure all necessary documentation is completed and filed properly in compliance with healthcare regulations.
- Coordination and Communication
- Act as a liaison between patients, medical staff, and external healthcare providers, ensuring effective communication and coordination of patient care services, addressing any patient concerns or questions promptly.
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Education
Experience