What are the responsibilities and job description for the HVAC SERVICE SUPPORT TECHNICIAN position at Virtually Connected Staffing?
Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.
Responsibilities
Responsibilities
- Collaborate with the Service Manager and Field Service Technicians to streamline daily tasks.
- Take ownership of document control, ensuring accurate and organized record-keeping.
- Manage the filing of reports and documentation in a systematic and accessible manner.
- Actively participate in mentorship opportunities, including traveling to job sites to gain practical experience (up to 25% of working time).
- Contribute to the continuous improvement of processes and procedures within the support function.
- Maintain a proactive and solution-oriented approach to problem-solving.
- Previous experience in the HVAC industry
- Previous experience in an Administrative or Support role is a plus
- Microsoft Office
- Mechanically Inclined
- Attention to detail
