What are the responsibilities and job description for the Account Coordinator position at VirtualVocations?
A company is looking for an Account Coordinator in the Contact Center.Key ResponsibilitiesServe as the first point of contact for clients via phone and email inquiriesMaintain and update all systems accurately to ensure smooth operationsAssist Senior Account Managers with problem-solving and conflict resolutionRequired Qualifications1 years of experience in a high-volume customer service roleHigh School Diploma or GED requiredComfortable working in a remote call center environmentDetail-oriented with a focus on accurate record-keepingFlexibility to work overtime during high-volume periods