What are the responsibilities and job description for the Account Director position at VirtualVocations?
A company is looking for an Account Director to manage relationships with key enterprise-level customers.Key ResponsibilitiesManage customer relationships and expectations while ensuring overall satisfaction with products and servicesAct as a liaison between internal teams and customers, developing account success plans and facilitating transitionsMonitor customer adoption of services and identify optimization opportunities to enhance utilizationRequired Qualifications7 years of Account Management or Sales experience in a large company with complex customersIn-depth knowledge of a technical discipline or areaAbility to provide subject matter expertise across relevant groupsExperience in strategic planning and solving complex problemsCapability to anticipate and respond to customer needs effectively