What are the responsibilities and job description for the Account Manager position at VirtualVocations?
A company is looking for an Account Manager to maintain customer satisfaction and maximize revenue potential.Key ResponsibilitiesDrive renewals by managing the annual renewal process and addressing retention obstaclesExpand revenue through upselling ancillary services and developing tailored value propositionsManage customer relationships with periodic check-ins and act as a trusted advisorRequired Qualifications2 years of experience in account management, renewals, or customer successProficient in CRM tools like Salesforce and familiar with customer engagement platformsStrong negotiation skills with a focus on identifying renewal and upsell opportunitiesOrganized, data-driven, and results-orientedExperience managing multiple accounts effectively
