What are the responsibilities and job description for the Account Manager position at VirtualVocations?
A company is looking for an Account Manager.Key ResponsibilitiesHandle renewals for smaller or straightforward accounts and monitor account healthAssist customers with basic troubleshooting and provide guidance on product navigationMaintain CRM systems with accurate data entry and organization of renewal activitiesRequired Qualifications1-2 years of experience in a customer-facing role, such as customer service or account coordinationBasic familiarity with SaaS platforms or CRM tools is helpfulSelf-motivated and able to work independentlyA team player with a positive, service-oriented mindsetAdaptable to thrive in a fast-paced, dynamic environment
