What are the responsibilities and job description for the Automotive Technical Service Representative position at VirtualVocations?
A company is looking for an Automotive Technical Services Representative to provide exceptional customer service and technical support for automotive tool products.Key ResponsibilitiesAnswer 70-100 calls / texts / emails daily regarding automotive tool specifications and usageProcess orders, research customer account inquiries, and assist with warranty claimsCollaborate with product managers and merchandising teams on product performance and new product requestsRequired QualificationsHigh School diploma or equivalentAutomotive education or relevant technical background requiredAutomotive repair or service experience preferredGood computer skills and exceptional phone skills are requiredParticipation in a minimum of 4 product / computer learning events per year
