What are the responsibilities and job description for the Bilingual Account Coordinator position at VirtualVocations?
A company is looking for a Bilingual Account Coordinator, Collections & Recoveries (Spanish).Key ResponsibilitiesDeliver exceptional service and foster trust with customersDiscuss overdue credit card payments with customers respectfullyNegotiate payment or settlement plans with customersRequired Qualifications1 year of customer engagement experience in any industryFluency in both Spanish and EnglishComfortable negotiating and guiding conversationsAbility to connect easily with others and build rapportTech-savvy and able to learn new software and systems
