What are the responsibilities and job description for the Bilingual Call Center Representative position at VirtualVocations?
A company is looking for a Bilingual Outbound Call Center Representative - Remote.Key ResponsibilitiesMake an average of 50 outbound calls per hour to schedule healthcare evaluationsFollow approved scripts and ensure members understand the terms while addressing rebuttals professionallyMeet daily productivity and quality goals in a remote environmentRequired QualificationsHigh School Diploma or equivalent preferred1 year call center experience or 2 years general work experience requiredPrevious experience in a high-volume, metrics-driven outbound call center preferredStrong computer skills and ability to use multiple systems simultaneouslyProficiency in English and bilingual in Spanish is required
