What are the responsibilities and job description for the Bilingual Front Desk Associate position at VirtualVocations?
A company is looking for a Bilingual Front Desk Associate.Key ResponsibilitiesRespond to incoming calls and manage communications with patients, families, and providersUtilize the Electronic Health Record (EHR) system for patient registration, appointment scheduling, and insurance verificationCollaborate with clinical staff to support patient care and document business processesRequired Qualifications2 years of experience in a front desk role within a physical or virtual provider office, preferably in pediatric or behavioral health settingsExperience with EHR systems for patient registration and appointment managementKnowledge of HIPAA-compliant communication protocolsProficiency in Gmail, Google Workspace, and Microsoft Office SuiteBilingual in Spanish is required
