What are the responsibilities and job description for the Call Center Agent position at VirtualVocations?
A company is looking for a Call Center (Graveyard Shift) Agent.Key ResponsibilitiesAnswer inbound calls and schedule service appointmentsRespond to and resolve customer requests through various communication channelsMaintain and update customer database with accurate informationRequired QualificationsHigh School Diploma or GED2 years of customer service experience in a phone-based roleExperience in the home services industry preferredAbility to type at least 40 WPMProficiency with Microsoft Office or Google Suite
