What are the responsibilities and job description for the Call Center Representative position at VirtualVocations?
A company is looking for a Call Center Representative to manage inbound and outbound customer calls.Key ResponsibilitiesHandle a large volume of warm inbound and outbound calls in a timely mannerRead scripts verbatim for products and services and provide rebuttals when necessaryBuild positive relationships through exceptional customer service and meet daily performance targetsRequired QualificationsPrevious outbound call experience requiredPrevious sales or customer service experienceProficiency in Microsoft Office, especially OutlookMotivated, competitive, and driven individualAbility to work in a fast-paced environment
