What are the responsibilities and job description for the Call Center Representative position at VirtualVocations?
A company is looking for a Call Center Representative to join their team.Key ResponsibilitiesRespond to inbound phone calls and process inquiries from members and providersResolve customer service or billing complaints and keep records of interactionsEducate providers on claim submission processes and perform necessary follow-up tasksRequired QualificationsHigh School Diploma requiredPrevious experience with computer applications, such as Microsoft Word and PowerPointPrevious customer service-related experience required
