What are the responsibilities and job description for the Call Center Supervisor position at VirtualVocations?
A company is looking for a Supervisor - Call Center.Key ResponsibilitiesSupervise call center staff to ensure adherence to quality standards and proceduresInterview and recommend hiring and promotion of contact center staffEvaluate employee performance and recommend appropriate personnel actionsRequired QualificationsBachelor's degree in a relevant field and 3 years of professional experience requiredAbility to manage a high level of confidentialityProficient in Microsoft Office SuiteAbility to work in a fast-paced, deadline-oriented environmentMust have a private work area with a hardwired internet connection
